FAQ

Frequently asked questions.

Common questions from businesses and IT partners. For anything else, talk to our team.

16 questions

Backup and recovery.

Central360 is a business cloud backup solution. It keeps an automatic, secure copy of your important business data in the cloud, so you can recover it after a hardware failure, an accidental deletion or a lost device, or when files are damaged.

Yes. Central360 is built to protect businesses without complicated infrastructure. Start with what you need today and grow from there.

Business documents, endpoints and servers, along with other supported workloads. The exact workloads and devices for your setup are confirmed during your requirements assessment.

No. Central360 is a cloud backup service. There is no backup infrastructure for you to build or maintain.

Yes. Capacity grows with your data and your business. We help you right-size it when you request a quote, and you can expand as your requirement grows.

When you need data back, you restore it from your cloud backup. We help you plan recovery up front, so the process is straightforward when it matters most. Recovery options for your setup are confirmed during assessment.

Your backups are encrypted and stored off-site in the cloud, away from the risks your office hardware faces. We confirm the exact security configuration for your setup during your assessment.

Tell us what you need to protect, and our team helps you connect it. There is no backup infrastructure for you to build or maintain.

Our team helps you plan, set up and recover. Support channels and hours are confirmed when you get started.

Pricing and quotes.

Every business protects a different amount and type of data, so a single public price rarely fits. We build a quote around your actual requirement after a short assessment, so you only pay for what suits you.

Choose roughly how much data you want to protect and send the quote form, or talk to a backup expert. We recommend the right fit and help you get set up.

The partner programme.

IT resellers, MSPs, system integrators and IT service providers who work with business customers. If your customers need reliable backup, Central360 can become a recurring service in your portfolio.

Send the partner application on this page. Our partner team reviews your business and follows up to talk through fit and commercials.

No. You bring the customer relationship; Central360 powers the backup. You offer backup-as-a-service without investing in your own infrastructure.

Partner commercials are shared privately after a short qualification conversation, so we can tailor them to your model and customer base.

Technical assistance and sales enablement to help you win, onboard and serve backup customers.